• Administrative Coordinator - Business Development - Jacksonville, FL

    Job Locations US-FL-Jacksonville
  • Job Summary

    The Wounded Warrior Project (WWP) Administrative Coordinator provides administrative support to the communications, marketing, or business development leadership and team including performing administrative tasks, managing schedules and email distribution lists, planning and coordinating meetings, and assisting with special projects.

    Essential Duties & Responsibilities

    • Provide administrative support to the communications, marketing, or business development leadership and staff.
    • Plan and schedule meetings, appointments, conferences, and teleconferences on behalf of the leadership and teams. Ensure details are communicated properly to participants, and logistics are effectively planned and accomplished.
    • Perform basic office duties including answering the telephone, and directing calls, managing correspondence, and organizing, filing, and maintaining documents and records, exercising discretion, and confidentiality.
    • Collect and analyze data and metrics to assist with decision-making and with reports for leadership. Organize, file, and maintain documents for record keeping
    • Prepare reports, presentations, meeting notes, spreadsheets, and briefs to be shared with leadership and other teams.
    • Maintain multiple team tracking reports and presentations.
    • Generate and prepare the team’s bi-weekly, monthly, and quarterly reports.
    • Transcribe notes during meetings to include directives and assignments to be distributed to attendees. 
    • Maintain confidential paperwork and documents with the utmost discretion.
    • Organize, file, and maintain documents for record keeping.
    • Support communications, marketing, or business development staff and other WWP teams by assisting with special projects including team campaigns, fundraisers, and key initiatives.
    • Coordinate research on alternative tools and technology to help improve the team’s performance. Provide recommendations to leadership.
    • Assist to maintain vendor relationships through coordinating communications, contracts, invoicing, and budget-related documentation.
    • Other related duties as assigned.

    Knowledge, Skills & Abilities

    • Demonstrated ability to manage administrative activities for senior level management and staff.
    • Effective organizational and time management skills. Demonstrated ability to effectively manage multiple tasks, assignments, and priorities, and complete deliverables within deadlines.
    • Well-developed interpersonal skills to interact effectively with diverse individuals.
    • Demonstrated ability to manage sensitive matters with diplomacy, empathy, and confidentiality, and build effective working relationships.
    • Demonstrated ability to work effectively in a collaborative team environment.
    • Demonstrated computer proficiency using Microsoft Office, e.g., Word, Excel, Outlook, PowerPoint.
    • Strong written and verbal communication skills.
    • Detail-oriented with good problem-solving abilities.
    • Demonstrated ability to maintain confidentiality.
    • Ability to work overtime including weekends, holidays, evenings as needed.
    • High energy level. Self-starter; willing to take initiative.
    • Unequivocal commitment to the highest standards of personal and business ethics and conduct.
    • Mission-driven, guided by core values, and a pleasure to work with.

    Education & Experience Requirements

    • Bachelor’s degree. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree.
    • Two years of experience providing administrative support, staff support, or similar type of professional support.
    • Two years of experience using Microsoft Office, e.g., Word, Excel, PowerPoint, Outlook.


    • Bachelor’s degree.
    • Two years of administrative experience or work with a non-profit organization, public relations, media relations, communications, or marketing.
    • Two years of administrative experience with a sales or fundraising organization.

    Certifications & Licensure

    • NA




    *ca - ar



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