• International Outreach Specialist - Landstuhl, Germany

    Job Locations DE-RP-Landsthul
    Position
    P11545
    Category
    Warrior Engagement (International)
    Type
    Full-Time/Regular
  • Job Summary

    Wounded Warrior Project’s (WWP) International Outreach Specialist is responsible for assisting the WWP Alumni program’s efforts to provide support, networking opportunities, and education to new and existing warriors and their families in Germany, at military treatment facilities (MTFs), at military installations, and in local communities. The Specialist acts as a liaison between WWP and medical support personnel and military commands, as well as with partner and third-party organizations. The Specialist provides WWP local oversight over WWP international operations, logistical support, and mission integration.

    Essential Duties & Responsibilities

    • Connect, serve, and empower the alumni, family support members and teammate(s) in Germany and other foreign countries
    • Provide local, on-the-ground supervision of WWP Germany operations, logistics, and program integration.
    • Act as the local WWP point of contact for military commands in Germany, and other foreign locations as may be necessary
    • Manage and build partnerships with medical support personnel at Landstuhl Regional Medical Center (LRMC), European Regional Medical Command (ERMC), and other foreign locations as may be necessary
    • Assist Manager and Directors with developing long- and short-term plans for WWP outreach engagement programming and military command resiliency events and support consistent with the WWP mission
    • Manage the American Red Cross (ARC) relationship in Germany and coordinate in partnership with ARC personnel in Germany to provide programming and support for alumni, family support members, and military medical personnel and commands as set forth in the WWP-ARC Grant Agreement
    • Register eligible wounded warriors medically evacuated through LRMC with WWP and assist WWP teammate(s) in the distribution of comfort items to those warriors
    • Work directly with the wounded and their family members to assist with the recovery and transition process.
    • Actively plan, coordinate, recruit and execute opportunities for networking, camaraderie building, and family bonding for WWP Alumni and their family members
    • Locate warriors and family members in Germany that have not yet had contact with WWP and introduce WWP’s programs and service, and grow the Alumni international database
    • Regularly communicate, network, mentor, and outreach to WWP Alumni and their family members in Germany as a designated WWP representative, and refer them to appropriate WWP programs staff, and other organizations as resources
    • Support WWP by acting as a representative at events and speak on behalf of WWP
    • Maintain regular communication with the Alumni program chain of command
    • Post timely updates to all WWP electronic tracking systems, specifically the warrior database (Salesforce)
    • Provide support for and coordinate with WWP teammates operating in overseas locations
    • Assist Manager and WWP teammate(s) in overseeing logistics and inventory of comfort items and Transitional Care Packs
    • Assist Manager with assigned budgets while utilizing expense controls and seeking opportunities for Gift in Kind and discounts
    • Other related duties as assigned

    Knowledge, Skills & Abilities

    • Exceptional interpersonal skills; team player, ability to communicate with diverse personalities, tactful, mature and flexible
    • Ability to consistently demonstrate an exceptionally high level of emotional intelligence
    • Ability to handle highly sensitive matters and behave with diplomacy and empathy
    • Proven flexibility in handling multiple roles within an organization
    • Ability to establish and maintain professional relationships with individuals in military, partnerships, third-party, organizations, and community roles
    • High-level knowledge of military rank systems and organizational structure of each of the Armed Services.
    • Familiarity with veteran and/or military benefits
    • Proven ability to speak in public and serve as representation for the organization
    • Able to take initiative, multi-task, work well under pressure, and complete required assignments in a timely fashion
    • Good reasoning abilities and sound judgment
    • Excellent organizational skills
    • Excellent communication skills, verbal and written
    • Ability to build rapport with service-specific wounded warrior programs and transitioning/separating veterans and their families
    • Outstanding customer service
    • Ability to work independently and self-manage
    • Ability and dedication to travel in support of outreach needs of the organization
    • Mission driven, guided by core values, and a pleasure to work with

    Education & Experience Requirements

    • Bachelor's degree required. A minimum of four (4) years of experience working with military or veteran populations will be considered in lieu of the degree
    • Three (3) years’ experience in relationship-building with military organizations, veterans associations, and other targeted constituents preferred
    • One (1) year event planning experience preferred
    • Two (2) years’ experience with military treatment facilities / VA facilities and/or military medical separation/retirement process preferred
    • Two (2) years’ experience using Microsoft Office products preferred

     

     

    Certifications & Licensure

    • Valid U.S. state driver's license
    • Requires SOFA status

     

     

    *ca-mp

     

     

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