• Senior Receptionist - Washington, DC

    Job Locations US-DC-Washington
  • Job Summary

    Wounded Warrior Project’s (WWP) Welcome Coordinator is responsible for greeting and welcoming all visitors at WWP office and is responsible for a variety of routine clerical tasks.

    Essential Duties & Responsibilities

    • Greet visitors
    • Accurately track and monitor all incoming visitor traffic to the office (submit detailed visitor logs monthly)
    • Manage heavy incoming call flow, answer and vet phone messages to appropriate staff members in a timely manner
    • Manage, answer, and vet general inquiry e-mails from our website within a specified time frame
    • An overall understanding of WWP and ability to answer questions about WWP programs
    • Coordinate with property and maintenance vendors
    • Responsible for office supply inventory and control
    • Provide assistance/info to the general public
    • Manage and track all WWP staff business card orders
    • Record and organize UPS receipts
    • Email, mail, and communicate WWP information as requested
    • Assist in preparing for meetings/events when applicable
    • General upkeep of meeting/reception/kitchen areas
    • Assist members of the program staff with administrative duties such as mailings, tracking program information, and making appointments as needed
    • Receive, sort, and log mail
    • Maintain and organize the reception area
    • Other related duties as assigned


    Knowledge, Skills & Abilities

    • Excellent organizational and communication skills
    • Demonstrated commitment to completion of projects on a timely basis
    • Excellent verbal, written, and keyboard skills
    • Ability to take initiative, multi-task, and work well under pressure
    • Attention to detail and ability to work on multiple projects simultaneously
    • High energy level, comfortable performing multiple tasks in conjunction with day-to-day activities, self-starter willing to take initiative
    • Exceptional interpersonal skills; team player, ability to communicate with diverse personalities, tactful, mature and flexible
    • Good reasoning abilities and sound judgment
    • Resourceful, well organized, dependable, efficient and detailed oriented
    • High level of proficiency in the use of Microsoft Office programs


    Education & Experience Requirements

    • High school diploma or GED required
    • Minimum of one (1) years of related experience required

    Certifications & Licensure

    • NA





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