• Systems Administrator - Jacksonville, FL

    Job Locations US-FL-Jacksonville
    Position
    P11341
    Category
    Information Technology
    Type
    Full-Time/Regular
  • Job Summary

    The Wounded Warrior Project (WWP) Systems Administrator designs, implements, maintains, and administers the WWP on-premise and cloud infrastructure services. The Systems Administrator supports existing infrastructure and builds out future infrastructure services to enable the business to scale and operate more efficiently.

    Essential Duties & Responsibilities

    • Install, configure, monitor, troubleshoot, and maintain existing and new Microsoft Windows server and client operating systems.
    • Install, configure, monitor, troubleshoot, and maintain existing and new infrastructure hardware and technologies, e.g. servers, storage, virtualization.
    • Provide installation and configuration support for data centers and offices.
    • Provide support to help desk technical staff regarding system administration and usage.
    • Consult with database programmers, analysts, other systems administrators, and users regarding current and prospective system changes and future needs and advise.
    • Oversee and guide the efforts of technicians as they diagnose and correct system-related failures and perform system management activities.
    • Identify logical solutions to complex system administration and application problems.
    • Demonstrate initiative to conduct research and remain current with the latest technologies and solutions.
    • Analyze existing operations and recommends improvements.
    • Collaborate with data center and network telecommunicate providers to identify and resolve problems and issues.
    • Prepare and maintain systems documentation.
    • Other related duties as assigned.

    Knowledge, Skills & Abilities

    • Strong working understanding of Microsoft server roles and features, e.g., Active Directory, DHCP, DFS, DNS, Failover Clustering, File, Hyper-V, IIS, NPS, and Print.
    • Demonstrated ability to think critically and diagnose and resolve problems and issues. Passionate about technology and solving IT operations-focused problems.
    • Strong collaboration skills.  Demonstrated ability to work effectively as a team member and identify and resolve problems and accomplish goals and objectives.
    • Demonstrated ability to work independently and take initiative to drive projects to completion.
    • Demonstrated ability to work well under pressure and handle multiple projects and deadlines. Excellent organizational skills. Ability to adapt quickly to changing priorities and manage multiple deadlines within a fast-paced, changing environment.
    • Strong configuration and design skills. Demonstrated documentation skills.
    • Excellent verbal and written communication skills. Exceptional interpersonal skills. Demonstrated ability to effectively communicate with users from diverse skill levels.
    • Demonstrated proficiency with Microsoft Office, e.g. Visio, Project, Excel.
    • Demonstrated ability to exercise confidentiality and good judgment when working with sensitive issues.
    • Ability to effectively contribute to a positive work environment and to the overall team effort in the department and organization.
    • Ability to influence others without having direct authority.
    • Unequivocal commitment to the highest standards of personal and business ethics and conduct.
    • Mission-driven, guided by core values, and a pleasure to work with.

    Education & Experience Requirements

    • Bachelor’s degree in Computer Science, Information Systems. Equivalent combination of applicable education, training, certification, or experience may be considered in lieu of degree.
    • Three years of experience working with Microsoft Windows server operating systems and Active Directory.
    • Three years of experience selecting, deploying, and maintaining infrastructure, e.g. servers, storage.
    • One year of experience working with Microsoft Office 365 suite of tools and systems.

    Preferences

    • Three years of experience working with software and hardware vendors.
    • Two years of experience working with SolarWinds and ManageEngine products, or other monitoring technologies.

     

     

    Certifications & Licensure

    • Technology certifications, e.g., MCSA, MCITP, or MCSE preferred.
    • ITIL Foundations preferred.

     

     

     

    *ca-mg

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.