• Facilities Management Manager - Jacksonville, FL

    Job Locations US-FL-Jacksonville
  • Job Summary

    The Wounded Warrior Project (WWP) Facilities Manager oversees the management of the organization’s facility locations, the vehicle fleet, and off-site storage sites across the country. The Facilities Manager leads facility management strategic planning, manages project implementations, and manages the Facilities Management team.

    Essential Duties & Responsibilities

    • Oversee management of facility operations nationally ensuring proper functional operation and maintenance of the facilities for the health, safety, and welfare of all occupants.
    • Oversee management of the national vehicle fleet and off-site storage facilities.
    • Oversee maintenance, construction, and vendor services for facilities nationally. Collaborate with internal and external resources and establish effective working relationships.
    • Ensure projects and initiatives are managed properly and efficiently, and on-time and within budget.
    • Manage facilities projects, e.g., site selection, architectural needs analyses, and test fit plan. Review and approve facility projects development, e.g., budgets, resources, plans, schedules, and project close-out.
    • Review requests for proposal and agreements. Evaluate vendor performance and take appropriate actions.
    • Manage operating expense and capital expenditure budgets.
    • Manage the organization’s real estate portfolio in collaboration with the national real estate consultant.
    • Prepare reports providing updates and status of projects and communicate to senior management.
    • Manage facilities team members, e.g., hiring, work allocation, training, evaluation, and conflict resolution. Motivate team members to achieve peak productivity and performance.
    • Identify areas for process improvement, efficiencies, cost savings, and implement solutions.
    • Lead the facilities management team to identify opportunities for efficiencies across the organization.
    • Lead the facilities management strategic planning process to identify opportunities to contribute to the organization’s strategic goals.
    • Travel to WWP regional offices to conduct facility inspections. Address deficiencies and ensure resolutions.
    • Manage capacity planning information for assigned offices. Manage internal move/add/change activities to increase office utilization and efficiencies. Manage accurate inventories of equipment and furniture assets.
    • Manage security access control and camera monitoring systems.
    • Other related duties as assigned.

    Knowledge, Skills & Abilities

    • Demonstrated understanding of detailed construction drawings and blueprints.
    • Well-developed interpersonal skills. Demonstrated ability to work with diverse team members, leadership, and external vendors, and build effective working relationships.
    • Strong and effective negotiation skills.
    • Strong vendor management skills.
    • Demonstrated ability to influence others and influence change.
    • Strong project management skills. Demonstrated ability to effectively manage multiple projects.
    • Effective coaching and mentoring skills. Ability to establish credibility and be decisive.
    • Strong critical thinking, problem-solving, and analytical skills.
    • Excellent written and verbal communication skills.
    • Strong organizational skills.
    • Unequivocal commitment to the highest standards of personal and business ethics and conduct.
    • Mission-driven, guided by core values, and a pleasure to work with.

    Education & Experience Requirements

    • Bachelor’s degree in business, management, facilities management, construction, project management, or related field. Equivalent combination of applicable education, training, certification, or experience may be considered in lieu of degree.
    • Five years of experience in facilities management, design, construction, or project management.
    • Three years of experience managing project teams.
    • Three years of leadership and management experience.
    • Three years of experience managing operating and capital budget expenditures.


    • Seven years of experience in facilities management, design, or construction.
    • Three years of experience in commercial real estate, lease transaction, and administration.

    Certifications & Licensure

    • IFMA Facilities Management Professional (FMP) preferred
    • Project Management Professional (PMP) preferred





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