Wounded Warrior Project’s (WWP) Alumni Manager will manage the WWP Alumni and outreach efforts and activities around the country at medical treatment facilities (MTFs), military installations, and within local communities.
Essential Duties & Responsibilities
Connect, Serve, and Empower the warriors, family support members and teammates around the country.
Manage, develop, and mentor the Alumni team
Manage departmental budget for assigned area
Manage teammates at remote locations
Develop, coordinate, plan, and execute local and regionally based Alumni events
Outreach to warriors and family members to gain support and attendance for local and regionally based events
Support WWP by acting as representatives at events for, or benefitting, WWP (Alumni events, media opportunities, recreational events, fundraising events, etc.)
Regularly communicate, network, mentor, and outreach to wounded warriors in their local areas as the designated local WWP representative
Understand, contribute to, and spread word of the mission of WWP
Maintain the office budget by looking for GIK, discounts and expense controls.
Maintain and update all WWP intranet electronic tracking systems, specifically the warrior database
Develop community support and to speak on behalf of WWP
Manage grassroots efforts and support specific campaigns as needed
Determine and network resources and events taking place in specified region for warrior participation, as well as outreach/awareness, resource development, partnership, speaking opportunities, etc.
Locate wounded warriors who have not yet had contact with WWP and introduce WWP’s programs and services
Actively participate in and/or plan events for the warriors in any regional Department of Defense (DoD) facilities
Serve as a point of contact for wounded warriors in region and refer to WWP staff and other organizations as resources
Must have the ability and the dedication to travel in support of the outreach needs of the organization outside the facilities they work
Other related duties as assigned
Knowledge, Skills & Abilities
Self-motivated, positive, outgoing, personable, and able to relate well with diverse populations and age groups
Able to take initiative, multi-task, work well under pressure, and complete required assignments in a timely fashion
Excellent organizational skills
Demonstrated commitment to the organization and able to timely complete required assignments
Excellent verbal and written skills
Ability to take initiative, multi-task, work well under pressure and adapt to change
Exceptional interpersonal skills; team player, ability to communicate with diverse personalities, tactful, mature and flexible
Should have excellent communication skills and ability to build rapport with service specific wounded warrior programs and transitioning/separating veterans
Experience working independently and comfortable being managed remotely
Mission-driven, guided by our core values, and a pleasure to work with
Education & Experience Requirements
Bachelor's degree required; four (4) years relevant military work experience may be considered in lieu of a degree
Three to five (3-5) years staff management experience preferred
Experience with military treatment facilities and/or military medical separation/retirement process preferred
Experience in relationship-building with military organizations, veterans associations, and other targeted constituents preferred
Experience in organizing and coordinating events preferred
Experience using social networking as related to veteran engagement preferred
Experience working with military rank structure, protocols and culture preferred
Must be able to travel up to 25% of the time including overnight travel.