Marketing Specialist (Programs) - Jacksonville, FL

Job ID
Marketing and Communications

Job Summary

The Wounded Warrior Project® (WWP) Marketing Specialist provides thought leadership and marketing strategy to all program teams and manages the creative development and production process for marketing collateral supporting program events and other program initiatives directed to warriors, their family members, and caregivers.


Essential Duties & Responsibilities

  • Work collaboratively with communications teammates to develop and implement marketing and communications strategy for WWP programs
  • Lead creative development, design, production, and printing of program marketing materials
  • Work closely with the Information Technology team to enhance ease of program access for warriors, family members, and caregivers through electronic communications and processes
  • Determine new ways to maintain, develop, or enhance warrior and family member engagement in new or existing WWP programs
  • Develop and manage timelines for the production of marketing materials, such as brochures, directories, and other collateral
  • Coordinate electronic and printed program marketing collateral logistics and distribution
  • Create program content for WWP website
  • Maintain a consistent look, feel, and voice in program marketing collateral
  • Collaborate and manage rapport with internal clients and external creative agencies and vendors to ensure project success
  • Create and format PowerPoint presentations for use as internal communication or external program marketing material, as needed
  • Serve as leading brand ambassador and ensure compliance across the organization with brand guidelines and standards
  • Participate in programs in the community to observe marketing effectiveness and provide additional program marketing ideas and support
  • Support, attend, or participate in WWP programs and community-based activities, as needed
  • Other related duties as assigned

Knowledge, Skills & Abilities

  • Customer service focused
  • Demonstrate ability to work in a collaborative, team environment
  • Ability to take initiative and responsibility for work
  • Ability to troubleshoot, problem solve, prioritize, while multi-tasking and working well under pressure
  • Very strong project and time management skills
  • Ability to effectively manage multiple priorities with a strong attention to detail, delivering projects on time and on budget
  • Exceptional interpersonal skills
  • Excellent written and communication skills
  • Strong attention to detail
  • Good reasoning abilities and sound judgment
  • Resourceful, well organized, dependable, and efficient
  • Self-motivated, positive, exceptional interpersonal skills, and able to relate well with diverse populations
  • Proficient in the use of Microsoft Office programs and Mac operating system


Education & Experience Requirements

  • Bachelor’s degree in advertising, communications, marketing, business, or English is required; equivalent experience may be considered in lieu of a degree
  • Minimum of four (4) years of related business and/or marketing experience required
  • Strong project management experience preferred


Certifications & Licensure

  • NA





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