The Wounded Warrior Project (WWP) Talk Program is designed to provide ongoing support to wounded service members and their family support members dealing with invisible injuries through routine telephonic support. WWP Talk is a helpline that provides short term emotional support to help those that participate improve resilience and overall well-being.
The WWP Talk Coordinator will serve as a helpline phone agent. The WWP Talk Coordinator will provide direct telephonic emotional support to warriors, caregivers, and family members on a daily basis. As a phone agent, the WWP Talk Coordinator will manage a case load of 40-50 participants weekly. The WWP Talk Coordinator will provide; emotional support, goal setting assistance, education, and mental health resources.